Sequential Technology plans to grow workforce at Bethlehem data center it acquired from Synchronoss

February 27, 2017

A Bethlehem data center that employs hundreds is under the control of a new company, which plans to grow the facility’s workforce.

Sequential Technology International announced last month that it completed the acquisition of a portion of Synchronoss Technologies’ activation business, which included the data center at 1555 Spillman Drive in Lehigh Valley Industrial Park VII in Bethlehem.

Tom Miller, chief strategy officer of Sequential, spoke to The Morning Call recently and said the company considers the Bethlehem facility the “mothership” of its operations centers, of which it has nine around the globe allowing the company to operate 24/7 year-round. While he declined to give specific employment figures, Miller said the facility already has more than 500 workers and runs multiple shifts. The building can hold up to 1,300 employees, he said, and Sequential plans to get there — though there’s no firm timeline on that yet as the company is still early in its integration process.

“We do have plans to continue to hire and service our customers out of the mothership of our centers, which is Bethlehem,” Miller said. ” … We have plans in the foreseeable future to have that full.”


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Media Releases

Sequential Technology International Significantly Expands Scale and Service Offerings

STI closes purchase of activation assets of Synchronoss Technologies, opens new headquarters in Warren, New Jersey


WARREN, N.J.–(BUSINESS WIRE)–Sequential Technology International (STI), a leader in the customer care and customer experience business process outsourcing space, announced today that it has closed its transformational transaction to acquire a portion of the activation assets of Synchronoss Technologies, (NASDAQ:SNCR), and has now expanded the scope and scale of its operations to include customer care and customer experience business process outsourcing solutions through its nine on-shore, near-shore, and off-shore operations centers. The company also announced that the global headquarters of STI is in Warren, New Jersey.

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Former AT&T Executive, Kent Mathy, Joins Sequential Technology International as Chief Executive Officer

Telecom Industry Veteran to Lead Company following Transformational Acquisition of Synchronoss Technologies’ Activation Business

WARREN, N.J.–(BUSINESS WIRE)–Sequential Technology International, (STI), a leader in the customer care and customer experience business process outsourcing space, is pleased to announce that Kent Mathy, a telecom industry veteran with over 35 years of experience, will join Sequential Technology as its Chief Executive Officer. Mr. Mathy, who most recently served as AT&T’s Southeast Region President, will lead Sequential Technology (STI) as it continues its successful execution and growth strategy following its transformational acquisition of activation assets from Synchronoss Technologies (NASDAQ:SNCR) in December 2016.

“STI is incredibly fortunate to have an executive of Kent’s caliber joining us to lead our exceptional team of employees dedicated to providing customer care and other solutions to the telecom, financial and legal industries, and other industry verticals,” said John Methfessel, Chairman of STI. “We made our recent acquisition with the intention of building a global brand of industry leading customer care solutions and Kent is the perfect executive to lead our company and strategic vision into its next phase of growth for the future.”

“STI is already positioned as the leading customer care and customer experience provider to the telecom and SaaS industries, and I am thrilled by the opportunity to lead the business as we continue to meet and exceed the ever-changing needs of existing customers, while introducing the depth and breadth of our exceptional solutions and services to new customers around the globe,” said Mr. Mathy. “STI has a very seasoned team of professionals who have been in the field of customer care and business process outsourcing for many years, and who have a history of consistently exceeding their customers’ requirements. I look forward to working with our employees, partners, and customers as we transform STI into the premier provider of customer experience solutions across the industry.”

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